Why UKG for Credit Unions?
Discover the most powerful way to enhance the member experience and simplify operations across branches.
-
Enhance the member and employee journey
-
Manage branch performance
-
Combat compliance concerns
HOW WE CAN HELP
Specialized Credit Union Solutions
Check out this selection of specialized product offerings designed to meet your unique industry needs.
UKG Appointments
In today’s digital world, letting account holders schedule branch appointments through their mobile devices or online isn’t a luxury — it’s a feature you need to remain competitive. Account holders want to interact with branches efficiently, avoiding long wait times and ensuring they speak to the right employee the first time.
UKG Lobby
When account holders visit your branch lobby, they want a frictionless experience. However, traditional processes often get in the way. Are wait times clearly and accurately being communicated to visitors? Can your staff monitor and respond to customer service levels — in real time? Experience insights you’ve never had before by capturing, measuring, and managing all of your critical branch data.
UKG Banking Scheduler
Scheduling branch staff is a complex, time-consuming task that directly impacts your service — and your earnings. UKG Banking Scheduler enables you to schedule staff based on forecasted traffic at each branch — while taking into account individual employee skills and availability — so you can better balance account holder service with operational efficiency.
UKG Banking Analytics
As credit unions transform their branches to meet evolving account holder needs, the ability to optimize service while controlling staffing costs is more critical than ever. UKG Banking Analytics provides in-depth business intelligence to drive more effective branch staffing decisions for improved productivity and account holder service.
Product Info
UKG Scheduling Solutions Datasheet
Designed specifically for banks and credit unions, UKG Scheduling Solutions enables you to schedule staff based on forecasted traffic levels at each branch while taking into account individual employee skills and availability.
White Paper
Robots vs. Reality: Innovative Technology for Today, Not Tomorrow
Robots aren’t mainstream in financial services yet. Learn about innovations that augment human interactions and improve workforce management today.
White Paper
Top 10 Workforce Management Mistakes in Financial Services
In financial services, effective workforce management is key to sustained success. Learn how to avoid common mistakes that can affect performance.
